Frequently Asked Questions
Before you arrive.What Time is Check-In / Check-Out?
Our standard check-in time is 3pm however you may process your check-in upon arrival and store your luggage at the Bell Desk until your room is prepared. Your rooms are guaranteed to be ready anytime after 3pm. You may have the option to check-in early (prior to 1pm) for a fee of $25, based upon availability. If you would like to guarantee immediate access to your room, we recommend booking the room for the prior night. Our standard check-out time is 11am. Please note that late checkout requests are based upon occupancy and availability on the date of departure. Additional charges may apply.
You may contact The Signature room reservations at 877-727-0007, 702-797-6000 or email SignatureMGMGrandInfo@lv.mgmgrand.com.
For complete details on parking, please visit the Signature parking information page.
Internet access in the rooms is included in the daily resort fee. Internet access is complimentary for guests staying in any suite.
All of our rooms include the following amenities: Hair dryers, irons and ironing boards, and in-suite coffee/tea makers. All accommodations offer High-Speed Internet access. For more information, please visit our Suites page.
We are sorry, but pets are not allowed on property, with the exception of assistance animals (those needed to assist the physically challenged). Guests wishing to board your pets while staying at the hotel may contact the Concierge for information.
A daily resort fee of $32.00 plus applicable tax will be applied to all reservations. The resort fee includes: Property-wide high speed internet access (public spaces and in-room), unlimited local and toll free calls, airline boarding pass printing, notary service, and fitness center access for guests 18+.
Hotel policy allows a maximum of (4) four guests over the age of 12, and (1) guest 12 or younger per room. If there are more than 2 people, regardless of age, there will be an additional charge of $35.00 plus tax per additional guest, per night.
The Signature does offer room accommodations for the physically challenged with amenities ranging from roll-in showers to bathroom handrails. Please contact The Signature Reservations at 1-877-727-0007 or (702) 797-6000 for additional information.
We are sorry, but we do not provide transportation to and from the airport. You may contact our Concierge to assist you with booking shuttle or car transportation. They can be reached by phone at 702-797-6016.
Guests must be at least 21 years of age to check in at The Signature.
A security deposit of $100 per day will be required upon check in, with a maximum of $300.
During your stay.Does Your Hotel Offer a Workout Facility?
Yes. The Signature is proud to offer a state-of-the-art fitness center. Outfitted with the latest in treadmills, cross trainers, stair climbers and stationary bikes – along with personal flat-screen TV's and an extensive collection of free weights – you'll find centers located on the lobby level of Towers 1 and 3. Both centers are open 24/7.
Yes. The Business Center is located in Tower 1 and is open 24 hours daily. You'll find workstations with Internet access, the complete Microsoft Office suite of applications and printing capabilities. And once your work is complete, you can get it where it needs to go with our full shipping services. There are also kiosks available in Towers 2 & 3.
When it comes time to leave, you can check out… • From your TV – Select CHECKOUT on the main menu • At the kiosks located in our lobby • By Email – You will receive an email to the email address you provided at check in on the day of your departure • Using the Express Checkout form – fill out the form and drop it into one of the Express drop boxes • At the Front Desk
Late checkouts are available for a nominal fee and are based upon availability. Reserving an additional night will guarantee you access to your guest room until you depart. Please contact the Front Desk for more information.
Yes, we have a limited number of refrigerators available for a fee of $25 plus tax per night, based upon availability.
We do not have roll-a-way beds available but some suites do feature a sofa bed. These rooms are based upon availability; please contact the Front Desk for more information.
After your stay.How can I obtain a copy of my bill?
Please use our Guest Hotel Receipt Request form or contact us at 702-797-6016.
Please feel free to contact us with any comments regarding your stay by sending an email to firstname.lastname@example.org.
If you have lost an item at the hotel or in your room, please fill out the form below and someone will contact you. Form: https://www.chargerback.com/reportLostItemCBEmbed.asp?CustomerID=3066